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How to manually track points and miles

Complete guide to manually tracking points and miles when automatic sync isn't available

When to Use Manual Tracking

Manual points tracking is necessary for:

  • Banks that don't sync (Capital One, some Barclays)
  • Airline programs without credit cards
  • Hotel programs not linked to cards
  • Other loyalty programs
  • When automatic sync fails

Adding Programs Manually

Step 1: Navigate to My Points

  1. Click My Points in sidebar
  2. Click + Add Program button
  3. Choose program type

Step 2: Select Program Type

  • Airline: Delta, United, AA, etc.
  • Hotel: Marriott, Hilton, Hyatt, etc.
  • Flexible Currency: UR, MR, etc.
  • Other: Miscellaneous programs

Step 3: Enter Details

  1. Select specific program
  2. Enter current balance
  3. Add account number (optional)
  4. Set update reminder
  5. Save program

Updating Manual Balances

Regular Updates

  1. Go to My Points
  2. Find program to update
  3. Click Update button
  4. Enter new balance
  5. Save changes

Update Schedule

Recommended frequency:

  • Active accounts: Monthly
  • Stable accounts: Quarterly
  • After transactions: Immediately
  • Before redemptions: Always verify

Managing Multiple Programs

Organization Tips

  • Group by program type
  • Note last update date
  • Set calendar reminders
  • Track in spreadsheet backup

Quick Update Process

  1. Log into all programs monthly
  2. Note balances
  3. Update all at once in My10x
  4. Verify totals match

Common Manual Programs

Airlines Often Manual

  • Southwest (when not via card)
  • International carriers
  • Low-cost carriers
  • Partner airline programs

Hotels Often Manual

  • Independent hotels
  • International chains
  • Timeshare programs
  • Casino rewards

Other Programs

  • Shopping portals
  • Dining programs
  • Car rental rewards
  • Credit card rewards

Converting Connected to Manual

If automatic sync fails:

  1. Click three dots (⋮) on program
  2. Select Convert to Manual
  3. Confirm conversion
  4. Update balance immediately

Best Practices

  • Screenshot balances when updating
  • Note any pending points
  • Track expiration dates
  • Document transfer partners
  • Monitor for devaluations

Troubleshooting Manual Updates

Balance Won't Save

  • Remove commas from numbers
  • Use numbers only
  • Refresh and try again
  • Check for error messages

Program Not Listed

  • Check alternate names
  • Submit feature request
  • Use 'Other' category temporarily

Advantages of Manual Tracking

  • Complete control
  • No connection issues
  • Privacy maintained
  • All programs supported
  • No sync delays