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Complete guide to getting started with My10x

Complete guide for new users getting started with My10x

Welcome to My10x

My10x helps you track credit cards, points, and maximize rewards. This guide walks you through initial setup for success.

First Steps After Login

1. Secure Your Account

  • Enable two-factor authentication
  • Verify email address
  • Set strong password
  • Save backup codes

2. Understand the Dashboard

Key sections:

  • My Wallet: Your credit cards
  • My Points: Rewards balances
  • My Next Card: Recommendations
  • Tools: Calculators and trackers

Adding Your First Cards

Option 1: Connect Your Bank (Recommended)

  1. Click + Add Account in My Wallet
  2. Select Connect Directly Through Your Bank
  3. Choose your bank
  4. Log in with credentials
  5. Select cards to track
  6. Wait for initial sync

Option 2: Manual Entry

  1. Click + Add Account
  2. Select I'll Add This Card Manually
  3. Choose bank and card
  4. Enter all details
  5. Save card information

Setting Up Points Tracking

Automatic Points

Connected cards often sync points automatically:

  • Chase Ultimate Rewards
  • Amex Membership Rewards
  • Most major programs

Manual Points Programs

Add programs without cards:

  1. Go to My Points
  2. Click + Add Program
  3. Select program type
  4. Enter current balance

Understanding Your 5/24 Status

Critical for Chase cards:

  • Counts personal cards opened in 24 months
  • Automatically calculated
  • Ensure all open dates entered
  • Check cardholder vs AU status

Key Features to Explore

My Next Card

  • Personalized recommendations
  • Based on your eligibility
  • Ranked by value
  • Updated as you add cards

Annual Fee Tracking

  • Automatic calculation
  • Renewal reminders
  • Override options available
  • Helps evaluate card value

Redemption Tracker

  • Track points used
  • Calculate cents per point
  • Monitor redemption value
  • Build history over time

Best Practices for New Users

Week 1: Foundation

  • Add all current cards
  • Connect major banks
  • Set up points programs
  • Verify 5/24 status

Week 2: Optimization

  • Add card open dates
  • Mark bonuses received
  • Hide any duplicates
  • Update manual points

Ongoing: Maintenance

  • Check monthly for errors
  • Update manual programs
  • Track new applications
  • Monitor recommendations

Common New User Mistakes

Avoid These

  • Forgetting open dates
  • Not hiding duplicates
  • Wrong cardholder status
  • Ignoring connection errors
  • Not updating manual points

Getting Help

Self-Service Resources

  • Knowledge base articles
  • In-app tooltips
  • Video tutorials
  • Community forums

Contacting Support

  • Use in-app support
  • Include screenshots
  • Describe issue clearly
  • Note troubleshooting tried

Next Steps

After basic setup:

  1. Explore advanced features
  2. Set up P2 if applicable
  3. Plan next card strategy
  4. Start tracking redemptions
  5. Optimize your portfolio

Pro Tips

  • Use desktop for initial setup
  • Take screenshots of settings
  • Document manual entries
  • Set calendar reminders
  • Check back weekly initially