Dealing with Barclays connection problems

Current Barclays Status

We're experiencing ongoing issues with Barclays connections. We're working with them to resolve it, but currently recommend manual card entry.

Known Barclays Issues

• Security questions display blank
• One-time codes not delivered
• Connection timeouts
• Missing cards after connection
• Points not syncing (especially Hawaiian)

Temporary Solution: Manual Entry

Step 1: Add Cards Manually

1. Go to My Wallet
2. Click + Add Account
3. Select I'll Add This Card Manually
4. Choose Barclays and your specific card

Step 2: Track Points Manually

1. Navigate to My Points
2. Add relevant programs manually
3. Update balances periodically

Attempted Fixes

If you want to try connecting:

1. Use desktop browser only
2. Disable all browser extensions
3. Try different browsers
4. Ensure JavaScript enabled
5. Have security answers ready

Specific Card Issues

Aviator Cards

• AA miles must be tracked separately
• Connection doesn't sync miles
• Manual entry recommended

Hawaiian Cards

• Points don't sync automatically
• Track miles manually
• Connection only shows card info

Arrival/Other Cards

• Basic card info may sync
• Points require manual updates
• Benefits tracking manual

When Connection Works

If you successfully connect:

• Only card information syncs
• Points still manual for most cards
• May disconnect frequently
• Requires regular re-authentication

Long-term Outlook

We're working on:

• Fixing security question display
• Improving connection stability
• Adding points sync capability
• Will notify when resolved

Best Practice for Now

1. Add all Barclays cards manually
2. Set calendar reminder for monthly point updates
3. Track spending toward bonuses manually
4. Check back monthly for connection improvements

Alternative Benefits

Manual tracking still provides:

• 5/24 tracking
• Annual fee reminders
• Bonus deadline alerts
• Complete card history